Agreement to terms
These Terms of Service ("Terms") govern your access to and use of the Villva ERP platform and website ("Service"), provided by Villva Software Pvt Ltd ("Villva", "we", "us"). By accessing or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.
The Service
Villva is a cloud-based, multi-tenant ERP platform that unifies operations such as sales, purchasing, inventory, production, accounting, and HR. We provide the Service on a subscription basis and may add, change, or remove features to improve it.
Accounts and responsibilities
- You must provide accurate account information and keep it up to date.
- You are responsible for safeguarding login credentials and for all activity under your account.
- You must notify us promptly of any unauthorised use or security breach.
- You are responsible for your users' compliance with these Terms.
Acceptable use
You agree not to:
- Use the Service unlawfully or to infringe others' rights.
- Attempt to breach or circumvent security or access controls.
- Reverse engineer, resell, or sublicense the Service except as permitted.
- Upload malware or disrupt the integrity or performance of the Service.
Your data
You retain all rights to the business data you enter into the Service. You grant us a limited licence to host and process that data solely to provide and support the Service. Our handling of personal data is described in our Privacy Policy.
Subscription and fees
- Fees are based on your selected plan and billing cycle, and are due in advance.
- Unless stated otherwise, fees are non-refundable except as required by law.
- We may revise pricing with reasonable prior notice, effective on your next renewal.
- Applicable taxes are your responsibility.
Availability and support
We aim for high availability and target 99% uptime, and we perform maintenance with reasonable notice where practical. Support is provided per your plan. The Service is provided on an "as available" basis.
Intellectual property
The Service, including its software, design, and content (excluding your data), is owned by Villva and protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription.
Termination
You may cancel your subscription at any time; access continues until the end of the current billing period. We may suspend or terminate access for breach of these Terms or non-payment. On termination you may export your data for a limited period, after which it may be deleted.
Disclaimers
Except as expressly stated, the Service is provided "as is" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.
Limitation of liability
To the maximum extent permitted by law, Villva is not liable for indirect, incidental, or consequential damages, or loss of profits or data. Our total liability for any claim is limited to the fees you paid for the Service in the twelve months preceding the claim.
Governing law
These Terms are governed by the laws applicable at Villva's principal place of business, without regard to conflict-of-laws rules. Courts located there have exclusive jurisdiction over disputes arising from these Terms.
Changes to these terms
We may update these Terms from time to time. Material changes will be posted here with a revised "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance.
Contact us
Questions about these Terms? Reach our team through the contact form on our website and we will get back to you.